Hey Guy, so once again today, I have come into yet another problem where Best Practice has been put aside in exchange for convenience. I cannot even begin to stress how important it is to ensure that your environment has a baseline. This can be setup by conforming to naming conventions that are practical. I prefer computer accounts that are named by serial number. This will make it easier for asset tracking. User accounts that have a numbering suffix . I can really go one as there are so many ways you can go about configuring your environment
Just remember to plan it carefully and put in the work to correctly maintain what you have built.
Check out ITIL for a proper understanding on process and procedures within the work place.
Here are some links that may help you moving forward:
ITIL Quick Reference Guide
http://www.itil-itsm-world.com/
http://www.orbussoftware.com/business-process-analysis/solutions/itil-v3
So Yeah save yourselves the frustration and invest in Best Practice from day one.
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